your privacy

Privacy & safety

The information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect your information

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address and payment information.

Why we collect your information

We collect such non-personal and personal information for the following purposes:

  • To provide and operate our business;

  • To provide our visitors and customers with ongoing assistance and technical support;

  • To enable us to contact our visitors and customers with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Sharing and storing personal information

IceStar Wigs is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communications from us

We may contact you to notify you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to inform you of promotional offers or competitions, or to send updates about our company, For these purposes we may contact you via email, telephone, text messages, via social media platforms and postal mail.

Use of cookies and other third party technologies

IceStar Wigs and our Third Party Service Providers use cookies and other similar technologies in order to provide our service and ensure that the website performs properly. We use these technologies to analyse our performance and marketing activities, and to personalise your web experience. more information on how to track cookies and exercise control over them

Withdrawing your consent

If you do not want us to process your data anymore, please contact us at icestarwigs@gmail.com.

Questions about your data

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at icestarwigs@gmail.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.